03 January 2025
Q&A with Anita Kelly, Operations Manager at BaxterStorey University of Arts London discussing the process and benefits of becoming Green Kitchen Standard certified.
In essence, this certification is a badge of honour and a reminder of the important role food services play in creating a more sustainable campus environment.
Tell us about your organisation and your role:
BaxterStorey (BS) Ltd are the on-site caterers for the University of the Arts London (UAL). I am the Operations Manager for BS based at UAL and I look after the day to day operations of all aspects of catering at nine cafes and canteens at the different colleges across the London. We have held the contract at UAL for over 10 years and have a very good working partnership with the university.
What was your motivation for gaining the certification?
Our motivation for gaining the Green Kitchen Standard certification is tied to our commitment to sustainability, environmental responsibility, and operational efficiency. We pursued it particularly for the following reasons:
Environmental Impact: Achieving Green Kitchen Standard is an effective way to reduce energy and water consumption, minimise waste, and lessen environmental impact. This aligns with broader goals of supporting environmental health and combating climate change.
Enhanced Reputation: Certification demonstrates a commitment to sustainability, which can positively influence public perception, especially among environmentally conscious students and staff. It showcases a proactive approach to responsible practices and can help attract stakeholders who value eco-friendly initiatives.
How did you find the certification process?
Tayler at Green Kitchen Soil Association was really supportive and helpful with the certification process.
What does it mean to you to have the certification?
Student and Staff Engagement: For students and staff, the certification builds trust, showing that we’re serious about creating a positive, sustainable impact. This can help improve our Net Promoter Scores by connecting the dining experience to shared values of environmental and social responsibility.
Setting a Benchmark: Green Kitchen Standard establish a measurable benchmark for us to assess and improve sustainability performance over time. This creates a framework for continuous improvement, ensuring that sustainability remains a priority.
In essence, this certification is a badge of honour and a reminder of the important role food services play in creating a more sustainable campus environment.
If you could pass on a top tip around sustainability to other catering businesses, what would it be?
Our top tip would be to document all your activities, plan ahead and go for it!